One Point Access to Critical Operations Support.

CustomerCare Toll-free Hotline:
877-427-7278

From warranty issues to Van Hool technical support and more, we’ve got your Van Hool equipment covered with ABC CustomerCare. Thousands of customers rely on single-point access to a world of ABC service and parts experts and support services including:

Warranty Processing: 877-427-7278

• In-depth warranty knowledge
• Simplified, fast claims processing

Parts Ordering - 877-427-7278

Place orders, track shipments and receive 2% discounts via our eSales online parts ordering system, click here for orders and information or call 1-877-427-7278. We’re also happy to source your coach or transit parts needs.

Field Support Service - 877-427-7278

Our Regional Product Support Managers bring diagnostics, parts, hands-on technical support, workshops, training and more on-site to your operation.

Non-Emergency Technical Support – 877-427-7278

Non-emergency technical support is available for new Van Hool products and ABC branded products through our national call center located in our Florida facility.

24-hour Van Hool Technical Support - 877-427-7278

Our factory trained technical experts are available whenever you need emergency service – anytime of day, night, and weekends.