ECHO AFC Transportation Celebrates 30th Anniversary, Marks Three Decades of Customer- Focused Ground Transportation Excellence.
- October 19, 2022
- Posted by abcmarketing
- Comments Off on ECHO AFC Transportation Celebrates 30th Anniversary, Marks Three Decades of Customer- Focused Ground Transportation Excellence.
Ongoing Delivery of New Van Hool CX45 Motorcoaches Supports “People Powered,
Safety Driven” Mission.
Winter Garden, FL – October 18th, 2022 – ABC Companies, a leading provider of motorcoach, transit and specialty passenger transport equipment in the USA and Canada, continues to fulfill orders 47 new Van Hool CX45 Motorcoaches to ECHO AFC Transportation, as the full-service ground transportation and logistics management provider celebrates 30 years in business this month. ECHO AFC’s service area spans the state of Texas and parts of Florida and ongoing deliveries of new, custom-specified Van Hool models will be utilized to serve, attract and retain customers throughout the region.
From its inception in 1992, ECHO’s mantra “People Powered, Safety Driven”, has defined the brand, highlighting the operator’s number one goal of safety and dedicated customer service. “Recognizing the value that every member brings to our team is central to the company’s culture”, said John Ferrari, ECHO AFC President/CEO. “In conjunction with a continuous improvement mindset, we believe that our laser focus on elevating the customer experience has been essential to our success for the past 30 years. As we celebrate this major milestone, we are excited to expand our fleet with these current Van Hool models that enable us to offer all of the comforts, high performance, style and safety features that customers appreciate and expect when they travel with our operation”.
The new Van Hool models include a number of passenger safety, comfort and signature ECHO AFC amenities such as full leatherette seating and enclosed parcel racks that provide a sleek interior look. The coaches also include a complement of integrated safety features including ACC/collision mitigation, interior security cameras, and 360 camera systems all designed to ensure a seamless, luxurious and memorable passenger experience. Additionally, all new models feature a custom black on black reflective paint scheme that showcases the ECHO AFC brand, creating a cohesive and elegant signature look for the fleet.
“Consistency is key to our marketing and user-experience strategy”, said Mr. Ferrari, “From the moment a passenger sees and then steps aboard any vehicle in our fleet, they will experience the same look, feel and level of luxury and comfort. This focus on uniformity and dependability also extends to the hospitality and professionalism customers can expect when interacting with every member of the ECHO AFC staff”. The new coaches will be used primarily for charter service with professional sports teams, as well as university athletics, public or private school charter field trips, sports, educational outings, youth group transportation, and more.
“John and the entire ECHO AFC Transportation team emulate a passion for unparalleled customer service”, said Brenda Wordelman, Senior Vice President Midwest & Southwest Sales. “Their attitude and dedication parallels ABC Companies’ own focus on providing an excellent customer experience, which may explain why this leader in ground transportation has been a loyal customer with ABC for 30+ years. We are grateful and excited to support ECHO AFC’s continued growth for decades to come”.
About ABC Companies
ABC Companies is a leading provider to the transportation industry with diverse product and service offerings that cover a full spectrum of operational needs including new and pre-owned full-size highway coach equipment along with transit specialty vehicles including battery electric vehicles. ABC supports customers with a comprehensive after sales service network for service and repairs, collision services, extensive OEM and quality aftermarket parts needs for transit, motorcoach and heavy-duty equipment from strategically placed locations throughout the U.S. and Canada. Additionally, private and municipal financing and leasing options are available through the company’s financial services group – one of the largest financial service providers within the industry. For more information, contact ABC Companies at 800-222-2871 or visit the company web site at www.abc-companies.com