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As the Coronavirus (COVID-19) and its impact continue to evolve and develop, ABC Companies remains focused on the health and safety of our employees and our communities, as well as our commitment to our customers. We recognize the important role our locations and staff play in servicing your businesses throughout North America, and we want to share some of the steps we are taking as we navigate the fluid coronavirus situation together.

Keeping Our Facilities Open

We are following the protocols established for COVID-19, and are respecting all local government mandates while working to prevent any disruption in service to our customers.  While some employees will be working remotely, those roles which require on-site presence to support customer needs, will continue to work at our locations.  We will be taking recommended precautions in regards to social distancing and ongoing disinfecting and sanitizing. We want our employees, customers and visitors to feel as comfortable as possible [...]

Convenient Jersey City, NJ Location is Bigger, Better and Now Open for Business, Operators Welcome!

Winter Garden, FL, March, 2020 — A major renovation and expansion at ABC Companies Jersey City, NJ facility is attracting customers throughout the Northeast Corridor. Featuring 8 service bays, 2 paint booths, portable lifts, full dump and wash area, and onsite equipment and parts inventory, the newly redesigned facility sits on five acres and offers customers full equipment sales, service and body shop services. Additionally, a new 20,000 square foot parts warehouse with parts sales counter offers OEM and aftermarket options for Van Hool and other popular makes and models.  Backed by ABC Parts Source, over 200,000 individual parts are available for transit and coach needs. An inventory of new Van Hool coaches including the restyled 2020 Van Hool CX45 and CX35, as well as an expansive inventory of popular preowned motorcoach makes and models will be available on site [...]

Adds Four 2020 Van Hool CX45 Coaches to Growing Fleet.

Winter Garden, FL, March, 2020 – ABC Companies recently delivered four new 2020 CX45 Van Hool coaches to new customer, Free Enterprise System of Jeffersonville, IN. Established in 1976, Free Enterprise is a subsidiary of Sodrel Truck Lines, a 4th generation-family owned business that has been in the transportation industry since 1915, with original market of Louisville Metro. They are the oldest land-based carrier for the United States Postal Service. “This sale represents the beginning of a great relationship”, said Aaron Babcock, ABC Account Manager. “We envision that Van Hool coaches will become a mainstay in the Jeffersonville fleet and we are committed to supporting Free Enterprise across all aspects of their motorcoach operations”.

The new Van Hool coaches feature Free Enterprise’s refreshed brand which integrates black metallic paint and a distinctive custom graphics package. Along with a host of new standard features for 2020, [...]

ECHO AFC Transportation
ABC Delivers 20 New Van Hool CX45 Coaches to Regional Market Leader.

Winter Garden, FL, March, 2020 – Expanding his fleet with new equipment models is key to market success for leading Texas ground transportation provider and longtime ABC customer, John Ferrari, President and CEO of ECHO AFC Transportation. A market leader with headquarters based in Houston, TX recently took delivery of 20 new Van Hool coaches over a 2-month period. The new Van Hool CX45 coaches have been built to customer specifications designed to reflect ECHO AFC Transportation’s luxury brand image and reputation for a highline passenger experience. With 2019 business projections soaring ahead of expectations, Ferrari attributes fleet revitalization as a major factor in the company’s growth and brand building efforts.

“Catering to our customers’ preferences influences the way we spec our equipment and the feedback has been exceptional about the sleek and spacious cabin look on these new coaches”, said Ferrari. [...]

ABC Companies has redesigned and updated its corporate website, abc-companies.com. The site has been completely rebuilt to provide an improved user experience while making valuable information easily available to existing and potential customers.  Improved search capabilities, navigation, available data and more are a result of customer feedback and digital best practices.  The website will also highlight all ABC Companies product and service offerings.  “Key Information on all functional areas of ABC operations including new and pre-owned equipment sales, ABC Service, ABC Parts Source, ABC CustomerCare, ABC Financial and more can be found on our new site”, stated Thom Peebles, Vice President Marketing, ABC Companies. “Our goal is to provide the best digital experience and quick access to critical information that our customers use and have requested, all in a format that is mobile-friendly, to optimize visitor access to all ABC resources”, added Peebles. 

Visitors to the new site can expect fast access to comprehensive [...]

New ABC Service Assist Program Goes “Beyond the Service Bay” with Enhanced Fleet Maintenance Management Options.

ABC is excited to present its new 2020 Van Hool coach models during the UMA Expo in Nashville, TN.

ABC Companies will introduce a new service category to customers in 2020. The aptly named program – ABC Service Assist – brings the expertise and knowledge of ABC’s highly-trained technician labor pool to assist with fleet maintenance and repair activities at any on-site customer location or ABC facility.

ABC Service Assist is designed to offer customers more flexibility in choosing ABC Services that scale with their business needs when and where they prefer on an “as needed” basis. From one mechanic working within a customer facility, to staffing or managing a full-service shop, ABC Service Assist can help owners better control escalating labor costs, support campaigns, fill staffing gaps, provide specialized technical expertise and more.

“Equal access to our [...]

Technology is ever-changing, and ABC Companies plans to help North American operators keep pace with the introduction of additional ADAS tools – including ABC’s RECON (Readiness for Emergency CONditions) and TEC Options. The add-on technology tools are designed to integrate with existing standard safety features aboard new Van Hool motorcoaches.

“Our team continues to push forward the capabilities of motorcoach functionality”, said Roman Cornell, President and Chief Commercial Officer, ABC Companies. “As ADAS systems become more mainstream, ABC will focus on offering nascent technologies that can increase driver confidence and passenger security, while decreasing hazards for cyclist, pedestrians and other vehicles”.

Van Hool coaches feature a 13-point standard safety package, including rollover specifications designed to meet a rigorous European standard. ABC ADAS tools have been designed to help owners augment operations via enhanced driver control and awareness. Utilizing integrated cameras and driver alert displays, these tools can detect and warn drivers of potential [...]

With so many available Van Hool OEM equipment choices for operators, ABC also gives owners more economical options with its Pre-owned Equipment Inventory. One of the largest privately held pre-owned operations in North America, customers can easily browse hundreds of available ABC preowned vehicles at abc-companies.com.

Visitors to the site can expect a user-friendly experience using advanced search options that pre-filter vehicles into distinct search categories, from location and brand to engine type and transmission and more. Search results quickly display each individual VIN with crisp photography, descriptions, specifications and more.

The ABC inventory of pre-owned equipment is also classified into Base, Plus and Certified Pre-Owned inventory types, simplifying the purchase process while standardizing what customers can expect from a pre-owned coach.

An ABC Certified Pre-owned Van Hool TX45 luxury passenger coach will be available for inspection at ABC Booth #200 at UMA Expo 2020. The 81-point inspected vehicle integrates a host of additional [...]

Expanding Vendor Roster and Consolidating Under Single, New Brand Umbrella – ABC Parts Source.

ABC Companies will consolidate all of its parts offering and parts-related activities under the new name ABC Parts Source. The rebrand, which will encompass all motorcoach and transit Parts Division activities under a unified umbrella, reflects the company’s focus on optimizing customer service via streamlined business processes. “By consolidating under the singular ABC Parts Source brand, we created greater business synergies that expand our resources and enhance our purchasing power to deliver even greater benefits to our customer base”, said John Gillis, Vice President ABC Parts Source. “For Parts Source customers that can translate to cost savings, and ease of accessibility to ABC Parts Source products and expertise including in-depth product knowledge and live customer support”, he added.

“Time is of the essence in a coach-down scenario”, noted Mr. Gillis. “And with strategic parts warehouse hubs and a network that spans [...]

Revamped, expanded Jersey City, NJ location supports future growth in New York Metro Area and Northeast Corridor.

ABC Companies, exclusive distributor of Van Hool motorcoaches in North America and leader in motorcoach sales, service and technical support announced that improvements to its strategically located Jersey City, NJ facility are ahead of schedule. Originally slated for completion in late Spring of 2020, site upgrades are now projected to be finalized by mid-Winter 2020 in order to accommodate a diverse range of customer needs throughout the New York Metro area and Northeast Corridor spanning Northern Virginia to Maine.

After conducting a comprehensive business assessment in 2019 which identified the Jersey City, NJ facility as a “customer preferred” location, ABC moved quickly to improve and expand the centrally-located operation. “It makes good business sense to target expansion into areas where customer demand is highest”, said Roman Cornell, President and Chief Commercial Officer, ABC Companies. “The Northeast Corridor and [...]

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